LIVE Video Information and Help

- Video Streams -

Live Video Streams and other media content may require Adobe Flash.
You can Download them for your Apple Macintosh or Windows computer here: Install Adobe Flash.


Selected Video Streams may require Apple QuickTime.
You can Download them for your Apple Macintosh or Windows computer here: Install QuickTime.





* Broadband Internet Access is Required for Video Stream Playback. (1Mb/sec or Faster Download Speed)
** 56K internet users will not be able to view live video streams.

- Recommend System Requirements -

(Macintosh)
2GHz Processor or Better
2GB RAM
32MB video RAM (minimum)
QuickTime 7.1.3 or Later
Mac OS X 10.5 or Higher

(Windows)
2.0 GHz Pentium-Class Processor or Better
2GB of RAM
32MB video RAM
QuickTime 7.1.3 or Later
Windows XP or Higher


If neither video plays back for you, your computer, programs, internet speed, router, or firewall may not be configured correctly. Your router and computer firewall must have the ports open for QuickTime streaming. If you are in a location where these ports are blocked you will not be able to see or hear the video.

QuickTime streams are typically transported via the RTP/RTSP protocol, but many firewalls (including the Windows XP Service Pack 2 firewall) may block these protocols.


- Firewalls -

Right now ACAM video servers are set to transport over port 80 (web) to help with firewall issues, but this may not always be the case.

To open your firewall to the RTP/RTSP protocols, you need to do the following:
Open port 554 for RTSP/TCP data
Open ports 6970 through 6999 (inclusive) for RTP/UDP data.


For further QuickTime help visit:

http://www.apple.com/quicktime/troubleshooting/


*Video Streams will NOT work with Real Player or Windows Media Player.
If you click the link and either of these programs launch, they will not work.

**You must install QuickTime and Adobe Flash. QuickTime must be set as your default webstream player for web links autolaunching to work. Abobe Flash content will launch within the webpage. You may need to also disable Real Player or Windows Media Player settings as the programs for web streaming video playback.

***Alternatively, to manually launch the video streams you can right click on the link, press "copy link", launch QuickTime and in the menu options select File/Open URL then paste the link in the text line then press OK.

The stream will now play in QuickTime.